Suspension recovery, defect and feedback removal, VeRO and policy fixes, listing optimisation, Promoted Listings, product research and full account management on eBay.com, eBay.co.uk and eBay.com.au. Plus TikTok Shop, Amazon, Etsy, Shopify and WooCommerce.
Illustrative example, not client data
The services sellers most often come to Slayva for.
MC999 suspensions, MC011 restrictions, VeRO and policy cases, linked-account suspensions. We diagnose the reason, assemble the evidence and write the one appeal that gets read.
Listings, pricing, orders, cases, feedback and account health, run as a monthly operation with reporting. You keep the account, we keep it Top Rated and growing.
A listing removed as prohibited, restricted or non-compliant is rarely the only one at risk. We find the rule it broke, fix or document the product, check the rest of the catalogue and respond to eBay once, with the right evidence.
Defects appealed where eBay allows it, and the cancellations, cases and late dispatches behind them fixed, so the account climbs back towards Above Standard.
Four problems eBay sellers bring us most, and what we do about each.
Suspension Recovery
We diagnose the reason from the notice and the account history, assemble the evidence that answers it, and write the one appeal that gets read.
Learn more about Suspension RecoveryAccount Management
Listings, orders, buyer messages, cases, returns, feedback, compliance and ads, run by one team with an account manager you talk to directly.
Learn more about Account ManagementPolicy Violation Removal
We read the notice, deal with the rights owner properly, audit every listing that could draw the same report, and put a check in place.
Learn more about Policy Violation RemovalListing Optimisation
Titles, item specifics, categories, photos, descriptions and pricing rebuilt for eBay’s Best Match and for the buyer reading the page.
Learn more about Listing OptimisationStuck with a notice from eBay, Amazon or TikTok Shop?
Send it to us. A free audit tells you what it means and what to do first, within 24 hours.
Every engagement follows the same five steps. You see the plan and the order of work before anyone touches the account.
We read the account the way the marketplace does: metrics, notices, listings, history.
Free, with a reply within 24 hours
A written plan with the order of work and what each step should move.
A written plan before anything changes
Appeals, documents, listings, campaigns, done by the people who planned them.
Done by the people who wrote the plan
Weekly reading of traffic, sell-through and margin, one change at a time.
Weekly numbers, one change at a time
Scale what the numbers say is working, on the platforms that fit the catalogue.
Scale only what the numbers prove
What sellers say after Slayva took over their accounts.
Client accounts as eBay shows them. Prior periods are worked back from eBay’s own percentage change.
Want results like these on your eBay account?
Start with a free audit, or talk it through on a 30-minute call.
Tell us the platform and what is happening. We review the account and reply within 24 hours with what is wrong and what we would do about it.
FreeReply within 24 hoursNo contract
Prefer to talk? Book a Call
Talk it through on a free 30-minute call, or send the account for a free audit. We reply within 24 hours.
Suspended, restricted or not selling? Tell us the platform and the problem. A specialist reads the account and tells you what is wrong and what we would do first. Free, no contract.
