Section 3 appeals
Deactivations under the Business Solutions Agreement, with the reason pinned down.
Section 3, related-account, authenticity and IP deactivations, and suspended ASINs. Diagnosis first, documents second, one Plan of Action reviewed with you before it is submitted.
Generic wording Amazon has seen thousands of times, with no account-specific root cause.
Fixing the symptom named in the notice instead of the process that caused it.
Retail receipts, missing supplier details, or quantities that do not cover the sales.
Plans that blame buyers or Amazon, or apologise at length instead of showing action.
The same plan sent again and again, each one making the next harder to accept.
Opened during the suspension, then linked and deactivated too.
We read the deactivation notice and Account Health the way Amazon's reviewer will, and identify the root cause: the process failure behind the complaint, not only the complaint. If the case is worth pursuing, we gather the documents that prove the fix, and write a Plan of Action in the three parts Amazon expects: root cause, immediate corrective actions with dates, and preventive measures. You review it before it is submitted.
Amazon account suspension recovery is decided by the first Plan of Action more often than by any later one, which is why we do not submit until the root cause is proven.
Deactivations under the Business Solutions Agreement, with the reason pinned down.
Evidence of separate identity, operation and finances.
Inauthentic and used-sold-as-new complaints answered with supply-chain evidence.
Trademark, copyright and patent complaints, including rights-owner retractions.
Safety, expiration, restricted product and compliance flags resolved with documents.
Account health monitoring so the same violation does not return.
Notice, Account Health and history, read within 24 hours.
The process failure behind the complaint.
Invoices and documents that prove the fix.
Written, reviewed with you, submitted once.
Monitoring so it does not happen again.
Ready to see what we would fix first?
A free audit of your account, or a 30-minute call. We reply within 24 hours.
Each rejected submission becomes part of the case history the next reviewer reads. A plan that misses the root cause, or promises changes without evidence, makes the next one harder to accept. Spending the time to get the diagnosis right before the first submission is the most valuable thing in the whole process.
Reinstated in 11 days after two failed attempts elsewhere.
Section 3 deactivations, related-account deactivations, inauthentic and used-sold-as-new complaints, intellectual property complaints, performance-based deactivations, and suspended ASINs flagged for safety, expiration, restricted products or compliance.
A specific root cause, immediate corrective actions already completed with dates, and preventive measures that would actually stop it recurring, supported by documents. Generic templates, blaming buyers or Amazon, and long apologies are the most common reasons plans are rejected.
It depends on the reason. Authenticity and IP cases usually need supplier invoices showing the supplier's details, your business as buyer, the ASINs and quantities. Related-account cases need evidence of separate identity and operation. We tell you exactly what the case needs before anything is submitted.
We review what was sent and why it failed. Resubmitting the same plan rarely helps; a rejected plan usually missed the real root cause or lacked evidence.
No, and nobody honestly can. We tell you after the free review whether the case is worth pursuing, and if it is not, we say so before you spend anything.
Items flagged as counterfeit: supply chain evidence, done properly.
See the serviceTrademark, copyright and design complaints from rights owners.
See the serviceProhibited, restricted and non-compliant products, fixed and documented.
See the servicePaste the deactivation notice and any plan already submitted. We reply within 24 hours with the likely root cause and an honest view of the case.
Also selling on eBay? See our eBay services.
Get the root cause right before the next submission. Free review, reply within 24 hours.
Suspended, restricted or not selling? Tell us the platform and the problem. A specialist reads the account and tells you what is wrong and what we would do first. Free, no contract.