eBay Services
Twelve service areas from account setup to reimbursements, with suspension recovery and full management at the centre.
- Suspension & restriction recovery
- Defect, feedback & policy recovery
- Listing SEO, research, growth, ads
Services
Marketplace management services, organised by platform
Every service below is run by operators who manage live seller accounts. Start from your platform, or from the problem you have right now.
Pricing
How pricing works
Recovery is a fixed fee per case; management is a monthly fee. Both start free.
Account recovery
- Free case reviewSend us the notice. We read it with the account history and tell you whether an appeal can succeed. The review costs nothing.
- A fixed fee per caseIf we take the case on, we quote one fixed fee for it before any work starts.
Account management
- Free audit firstA free account audit and a written plan before you commit to anything.
- Monthly feeManagement is billed monthly.
- No contractNo contract is required.
Platforms
Choose your marketplace management service
TikTok Shop Services
Shop setup, creator and affiliate programmes, account health and full management for TikTok Shop sellers.
- Full shop management
- Creator & affiliate management
- Account recovery & compliance
Amazon Account Management
Account health, suspension recovery and plans of action, listing optimisation, FBA and PPC.
- Account management
- Suspension recovery
- PPC management
Etsy Shop Management
Setup, Etsy SEO, listing optimisation, account health and suspension recovery.
- Shop management
- Etsy SEO
- Suspension recovery
Shopify Store Management
Store setup, SEO, conversion optimisation and ongoing management for brands on their own storefront.
- Setup & SEO
- Conversion optimisation
- Ongoing management
WooCommerce Store Management
Performance, conversion, maintenance and security for WordPress stores.
- Performance
- Conversion
- Maintenance & security
Most requested
The services sellers come to us for first
eBay Suspension & Restriction Recovery
MC999 appeals, MC011 document packs, VeRO and linked-account cases.
Recovery serviceeBay Full Account Management
Listings, orders, cases, feedback and health as a monthly operation.
Management serviceeBay Defect Removal & Account Health
Get under the 2% line and stay under 0.5%.
Account health serviceTikTok Shop Management
Listings, creators, orders and account health, run for you.
TikTok Shop serviceViolations and complaints
Product, counterfeit and IP violations
Across eBay, Amazon and TikTok Shop: the notice read properly, the catalogue fixed, one response with evidence.
Product Violation Recovery
Prohibited, restricted and non-compliant products, fixed and documented.
See the serviceCounterfeit Item Violation Recovery
Items flagged as counterfeit: supply chain evidence, done properly.
See the serviceIP Violation Recovery
Trademark, copyright and design complaints from rights owners.
See the serviceNot sure which service fits?
A free audit tells you what your account needs first. Or book a 30-minute call.
Solutions
Or start from the problem
Solution pages explain the notice, what to check first and what we do about it.
Account suspended (MC999)
See the solutionAccount restricted (MC011)
See the solutionDefect rate too high
See the solutionVeRO notice, listings removed
See the solutionSales dropped
See the solutionAccount health rating falling
See the solutionIP complaint or VeRO notice
See the serviceCounterfeit item violation
See the serviceProduct or listing violation
See the serviceHow every engagement runs
Audit → Strategy → Implementation → Optimisation → Growth
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01
Audit
Free. We read the account the way the marketplace does.
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02
Strategy
A written plan and the order of work, before anything changes.
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03
Implementation
Done by the people who wrote the plan.
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04
Optimisation
Weekly numbers, one change at a time.
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05
Growth
Scale what the numbers prove.
Free audit
Not sure which service you need?
Send the platform and the problem. The audit tells you which service applies, or that none does.
Marketplace management services, from an operator, not a salesperson
A 30-minute strategy call with someone who runs marketplace accounts every day.
No contract24-hour response