“Your account is back on track”: an eBay restriction lifted
eBay asked for information about the selling account. The documents were prepared and submitted once; after its review eBay confirmed the account was ready to sell again, with listings back up.
One complete submission
eBay’s message lists what happens next: listings back up, subscriptions to re-register, and possible holds on transactions for a month until buyers confirm delivery. Sending what was asked, once and complete, is what gets an account to this message.
Read more: eBay account restricted and eBay suspension recovery.
eBay’s message: your account is back on track
Outcomes vary. Every account and every notice is different, and this case does not predict the result of another.
Notices diagnosed, evidence prepared and one structured response, with a straight answer first on whether the case can succeed.
Send us your notice
Tell us what eBay sent. We reply within 24 hours with what it means and what to do first.
Selling restricted right now?
Send us the message eBay sent. We reply within 24 hours with what it is asking for.