Case study · eBay account recovery

Six eBay late shipment defects removed on one account

Late shipment marks were counting against the account’s seller level. Removal requests were filed for the ones eBay’s rules allow, and eBay approved six of them.

Notice
Late shipment rate (seller performance)
Stated reason
Late shipments counting against the seller level
Evidence used
Removal requests for qualifying late shipments
What it shows

Not every defect is final

Some late shipment marks can be removed when the delay was outside the seller’s control and eBay’s rules allow it. Each approved request comes off the rate eBay uses at the monthly evaluation, which protects the seller level and the fees that come with it.

Read more: eBay below standard and eBay defect removal.

Outcome

eBay’s messages: six removal requests approved

eBay messages: six

Outcomes vary. Every account and every notice is different, and this case does not predict the result of another.

eBay suspension & restriction recovery

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